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Join the Team

We're building the future of visual media.

Ownership

We all contribute to making imgix a great place to work and the best solution for our customers. Our employees strive to make a difference, and no one ever says “that's not my problem.

Make Your Mark

We’re a scrappy team responsible for serving billions of images every day. Every team member has the opportunity to deliver maximum impact.

Maximize Efficiency

We focus on reusing existing solutions and being efficient with our time. We want to spend most of our time working on our areas of expertise, not reinventing the wheel.

People First

Our team is our most valuable asset. We believe in hiring smart, driven people and empowering everyone to build the best products for our customers.

Frontend Engineering Manager

imgix is looking for an engineering manager for our Frontend team, which builds intuitive, functional, and delightful user experiences.

The Frontend team at imgix is responsible for building and maintaining our static websites and our Angular-based single page web applications, which enable our customers to manage their accounts and images, including sign-up, onboarding, service configuration, billing, and analytics. We are looking for someone to manage this team and oversee the career growth and performance of these team members.


About You:

  • Enjoys teaching others and gets satisfaction from seeing them learn and improve
  • Has experience working on large-scale, production web applications with modern frontend frameworks, such as Angular, React, or Vue.js
  • Strong design sensibility and attention to detail
  • Believes in the value of writing code that is clean, testable, and maintainable
  • Knows when to write new code and when to lean on existing resources instead
  • Practical enough to know when to stop polishing code and ship it
  • Has a strong desire to learn how to be a manager (or how to improve at it)


About the Role:

  • Empower your team members to be productive by providing necessary coaching and removing roadblocks
  • Continually provide feedback (both positive and negative) to your team members in addition to twice-yearly performance reviews
  • Hire additional team members when necessary, with an eye towards building a diverse and cohesive group
  • Monitor the team’s productivity as well as work/life balance
  • Identify, propose, and implement new processes to improve team quality of life
  • Collaborate with product and design teams to prioritize features and bug fixes to best serve our customers
  • Contribute to the development of our web applications and static websites (optional, based on candidate preference)


imgix is building the future of visual media on the Internet. imgix operates the premier solution to deliver impactful, engaging, highly responsive and super fast imagery to eyeballs around the world. The service consists of a top tier image delivery platform tightly coupled with imgix's proprietary, on-demand image processing pipeline. It provides customers with great design flexibility while reducing the engineering investment required to serve state-of-the-art visual media. imgix enables our customers to greatly increase the value of their imagery and get back to building awesome things.

Under normal circumstances, we are located in downtown San Francisco, close to BART and Caltrain. With COVID, we are working remotely and will be remote-friendly going forward even after the pandemic is under control and we can return to the office. Employee benefits are comprehensive (401k, medical, dental and vision), perks are generous (catered lunches, paid rides home, the occasional team outing), vacation time is flexible, parental leave is available and highly encouraged, and salaries are commensurate with experience. We also provide engineers with anything they (reasonably) need to be effective in their work: funky keyboards, standing desks, and gear to develop on.

Apply Now

Head of People Operations

imgix is looking for an experienced people operations leader to help us manage and scale our team. The ideal candidate would have a history of success helping fast-growing startups onboard new employees and own the entire life-cycle of an employee. As the team continues to grow, this individual would be responsible for instituting and improving processes for keeping all employee information up-to-date, in good standing with various local, state, federal, and international government entities, and accessible by our management staff for reporting and compensation evaluation. Additionally, this individual would also be initially responsible for helping organize and manage our recruiting efforts, both in-house and with third-party recruiters.

What we are looking for

  • Direct experience in managing human resources at 50+ person companies, preferably with 3+ years of experience.
  • Knowledge of processes related to remote-friendly companies where employees may be located in other states or other countries. Experience with the US visa/immigration process is a plus.
  • Experience with building compensation frameworks, managing equity grants, and administering benefits plans.
  • A strong focus on driving diversity across an organization.
  • Proven ability to operate in both tactical and strategic capacities.
  • A take-charge attitude, whether it means performing boots-on-the-ground tasks oneself or securing the resources necessary to get things done faster.
  • A high attention to detail, strong organization, and clear communication skills.

About the role

  • This role reports directly to the CEO and operates with input from the entire executive team.
  • The technologies we use for the purposes of human resources (but are not limited to) Trinet, Papaya Global, and Carta. For recruiting, we rely on JobScore and a handful of resume distribution channels. Reaffirming these technology decisions or championing new solutions will be a critical part of this role.
  • We are a remote-friendly company that has employees located all over the world. This role requires continually learning, knowing, and staying up to date on the different tax codes and laws related to the specific places that employees are operating in.
  • Will be responsible for establishing and organizing our recruiting efforts by working directly with our sales and engineering teams to find the best talent.
  • Will act as a resource to employees for understanding their benefits and company policies. 
  • As part of the role, hiring and managing additional people operations staff will become critical over time.

About imgix

imgix is building the future of visual media on the Internet. imgix operates the premier solution to deliver impactful, engaging, highly responsive and super fast imagery to eyeballs around the world. Our service consists of a top tier image delivery platform tightly coupled with imgix's proprietary, on-demand image processing pipeline. It provides customers with great design flexibility while reducing the engineering investment required to serve state-of-the-art visual media. imgix enables our customers to greatly increase the value of their imagery and get back to building awesome things.

Under normal circumstances, we are located in downtown San Francisco, close to BART, Caltrain, and a really good sandwich place. With COVID, we are working remotely and will be remote-friendly going forward even after the pandemic is under control and we can return to the office. Employee benefits are comprehensive (401k, medical, dental and vision), perks are generous (catered lunches, paid rides home, the occasional team outing), vacation time is flexible, and salaries are commensurate with experience. We also provide employees with anything they (reasonably) need to be effective in their work: funky keyboards, standing desks, a desk cactus, and maybe even a laptop. The troposphere is the limit.

Apply Now

Developer Advocate

imgix is building the future of visual media on the Internet. imgix operates the premier solution to deliver impactful, engaging, highly responsive and super fast imagery to eyeballs around the world. The service consists of a top-tier image delivery platform tightly coupled with imgix's proprietary, on-demand image processing pipeline. It provides customers with great design flexibility while reducing the engineering investment required to serve state-of-the-art visual media. imgix enables our customers to greatly increase the value of their imagery and get back to building awesome things.

imgix is looking for a generalist who is excited to be the first team member and help define how the team operates. We’re also looking for someone with a passion for cultivating a developer community. You will own the coordination and production of developer-focussed content and will be given creative freedom over the topics and style. You will also own the process of gathering developer feedback and will autonomously decide what customers to talk to, and how that feedback is fed back to imgix. Furthermore, you will help decide what conferences imgix should attend and potentially present there. Finally, you will own the coordination of imgix’s developer support presence across multiple channels, and will decide how to best structure this presence to support the developer community. You will be working with and supporting many teams at imgix.  

What you'll be doing:

  • Plan, create, and maintain written, visual, or audio tutorials, articles, and documentation to serve the imgix community.
  • Own the developer support presence across imgix, e.g. GitHub, Email, Discord/Slack and design processes to improve the quality of this support.
  • Create processes to facilitate feedback from the developer community, and feed this information back to internal teams at imgix.
  • Research and evaluate what conferences imgix should attend, and attend these conferences if desired
  • Optionally, help with simple fixes and feature improvements to our SDK libraries, and the construction of examples/demos of our SDK projects

What we’re looking for:

  • Prior experience writing or producing technical marketing content (written and/or audio-visual)
  • Comfortable communicating with clients and third parties, and the ability to uphold imgix’s image and reputation among developers.
  • Empathy and passion for developer experience and an interest in building processes and tools that optimise for it
  • Desire to build robust and inclusive communities around imgix’s service
  • Ability to work autonomously and be comfortable making decisions

Nice to have:

  • Prior software engineering experience
  • Experience with imgix or image optimisation tools
  • Participation or presentation at conferences of any kind
  • Experience organising a company’s presence at a conference or event (e.g. meetups)

This is a remote-friendly role that is open to interested parties located roughly in the time zones of UTC-5 to UTC+5. imgix has its head office in downtown San Francisco and you are welcome to work either in the office or remotely. Employee benefits are comprehensive (for US employees: 401k, medical, dental and vision; perks are matched worldwide), perks are generous (catered lunches, paid rides home, the occasional team outing), vacation time is flexible, and salaries are commensurate with experience. We also provide employees with anything they (reasonably) need to be effective in their work: funky keyboards, standing desks, a desk cactus, and maybe even a laptop. The troposphere is the limit.

If you are interested in building the future of visual media on the Internet, submit your resume / CV and cover letter for consideration. Principals only, please. We look forward to hearing from you!

Apply Now

Account Executive

imgix is building the future of visual media on the Internet. imgix operates the premier solution to deliver impactful, engaging, highly responsive and super fast imagery to eyeballs around the world. The service consists of a top tier image delivery platform tightly coupled with imgix's proprietary, on-demand image processing pipeline. It provides customers with great design flexibility while reducing the engineering investment required to serve state-of-the-art visual media. imgix enables our customers to greatly increase the value of their imagery and get back to building awesome things.

We're looking for an Account Executive who will be responsible for creating and developing new customer relationships and introducing the imgix platform to new organizations. As the primary point of contact for new customers, your mission will be to develop strong customer relationships, set clear expectations for support and features and maintain clear lines of communication.

What you'll be doing: 

  • Create and develop a robust and predictable pipeline of new customer relationships
  • Overachieve on assigned revenue and new logo targets  
  • Identify and document customer goals and success metrics to facilitate long term account value and growth
  • Coordinate with internal partners to drive top line revenue growth by closing deals in line with company strategy
  • Log customer feature requests and communicate these to relevant members of the team
  • Track account developments in CRM system
  • Some travel may be required for client meetings (less than 10%)

What we're looking for:

  • 2-3 years experience in sales or sales support
  • Experience working with SaaS and B2B businesses
  • Experience with CRM systems (we use Salesforce), Word, and Excel
  • Ability to adapt easily to new situations and eagerness to learn/contribute
  • Excellent verbal and written communication skills
  • Willingness to travel

imgix is located in downtown San Francisco, close to BART, Caltrain and a really good sandwich place. We are currently working remotely during COVID-19, but would expect applicants for this role to slowly move back to work in San Francisco once it is safe.  Employee benefits are comprehensive (401k, medical, dental and vision), perks are generous (catered lunches, paid rides home, the occasional team outing), vacation time is flexible, parental leave is available and highly encouraged, and salaries are commensurate with experience. We also provide employees with anything (reasonably) necessary to be effective in their work: funky keyboards, standing desks, a desk cactus and maybe even a laptop. The troposphere is the limit.

If you'd like to help us build the future of visual media on the Internet, submit your resume / CV and cover letter for consideration. Principals only please. We look forward to hearing from you!

Apply Now

Account Manager

imgix is building the future of serving visual media on the Internet. We operate the premier solution for delivering impactful, engaging, highly responsive and super fast imagery to eyeballs around the world. Our service consists of a top tier image delivery & management platform tightly coupled with our proprietary, on-demand image processing pipeline. The design flexibility and engineering quality that imgix provides allows our customers to greatly increase the value of their imagery and build awesome things.

We're looking for an Account Manager to take over the relationship of a customer after it has been sold by an Account Executive.  You will be responsible for maintaining and growing your assigned accounts. As an Account Manager, you will be expected to manage communication, make technical recommendations, and identify ways to expand imgix. This is not purely a “renewals” role; you are not only expected to grow revenue but you need to have meaningful technical conversations that will provide value to our customers. 

What you'll be doing: 

  • Manage all post-sales operations which will require building relationships with customers, working closely with our sales engineers, support team, and finance team.
  • Provide in-depth account reviews to customers about how they currently use imgix, can improve with imgix, and communicate future product expansion
  • Retain and Upsell customer contracts for accounts that you are assigned. You are the ultimate owner of a customer relationship and are responsible for ensuring imgix meets their business’s needs
  • Act as an advocate for your customers at imgix; coordinate with internal partners regarding issues/needs from your customers
  • Track account and opportunity developments in CRM system (SFDC)
  • Some travel may be required for client meetings (less than 10%)

What we're looking for:

  • 2-3 years experience in Sales as an Account Manager, CSM, or Sales Engineer
  • Experience working with SaaS and B2B businesses
  • Experience with CRM systems (we use Salesforce) and Google tools (docs, sheets, slides)
  • Excellent verbal and written communication skills including experience making presentations to engineers and decision makers at enterprise level companies
  • Experience with images, CDNs, DAMs, and website performance not required, but strongly encouraged
  • Experience with Codepen and HTML a plus
  • Open to light travel for client meetings, conferences, etc.

imgix is located in downtown San Francisco, close to BART, Caltrain and a really good sandwich place. We are currently working remotely during COVID-19, but would expect applicants for this role to slowly move back to work in San Francisco once it is safe.  Employee benefits are comprehensive (401k, medical, dental and vision), perks are generous (catered lunches, paid rides home, the occasional team outing), vacation time is flexible, parental leave is available and highly encouraged, and salaries are commensurate with experience. We also provide employees with anything (reasonably) necessary to be effective in their work: funky keyboards, standing desks, a desk cactus and maybe even a laptop. The troposphere is the limit.

If you'd like to help us build the future of image serving on the Internet, submit your resume / CV and cover letter for consideration. Principals only please. We look forward to hearing from you!

Apply Now

Solutions Engineer

imgix is looking for a Solutions Engineer to join our team and help our sales team deliver best-in-class onboarding and implementation experiences to our rapidly growing customer base. Since imgix is an API-first solution, implementations can be similar, but hardly ever the same for our customers. You’ll maintain and develop relationships with imgix customers by leading the technical pre-sales relationship, demonstrating the product, and recommending best practices for integrations. We work with all sizes and sorts of companies, so you’ll be communicating with everyone from a front-end engineer to a marketing director to a CEO.

 What We're Looking For:

  • Relevant experience in pre- or post-sales solutions engineering of a complex, technical product

  • Previous roles may have been with an agency, a solutions engineer/architect, or web consulting

  • Interested in understanding customers’ technical and business use-cases for image optimization in order to craft a solution that best fits their needs

  • Excellent written and verbal communication skills to gain customer confidence

  • Experience with web development technologies (some of JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular) and REST APIs

  • Experience with implementing responsive image solutions (srcset, sizes, picture, etc), preferred if experience is with on-the-fly image services such as imgix

  • Experience with image editing software such as Photoshop is plus

  • Problem solver with a positive attitude always looking for ways to make a big impact 

What You'll Be Doing:

  • Develop pre-sales demos, proofs of concept, and code examples to help Account Executive’s show the value of imgix to prospective customers

  • Offer implementation support, code review, and best practices to new and existing customers to maximize the value of imgix

  • Develop, review, and troubleshoot production-level code for new and current imgix customers.

  • Analyze customer codebases and service usage in order to provide insight and guidance into optimal usage of our service

  • Write code samples demonstrating the use of our APIs and SDKs 

  • Work cross-functionally with engineering, sales, marketing, product, and support teams

imgix is building the future of visual media on the Internet. imgix operates the premier solution to deliver impactful, engaging, highly responsive and super fast imagery to eyeballs around the world. The service consists of a top-tier image delivery platform tightly coupled with imgix's proprietary, on-demand image processing pipeline. It provides customers with great design flexibility while reducing the engineering investment required to serve state-of-the-art visual media. imgix enables our customers to greatly increase the value of their imagery and get back to building awesome things.

Under normal circumstances we are located in downtown San Francisco, close to BART and Caltrain. With COVID, we are working remotely and will be remote-friendly going forward even after the pandemic is under control and we can return to the office. Employee benefits are comprehensive (401k, medical, dental and vision), perks are generous (catered lunches, paid rides home, the occasional team outing), vacation time is flexible, parental leave is available and highly encouraged, and salaries are commensurate with experience. We also provide engineers with anything they (reasonably) need to be effective in their work: funky keyboards, standing desks, and gear to develop on.



Apply Now

Support Engineer

imgix is looking for a Support Engineer to join our team and help to deliver the best level of technical customer support to our rapidly growing customer base. This includes delivering solutions to both technical and non-technical end users while also using a wide range of tools and technologies to gather data and communicate effectively. You would be responsible for receiving and handling technical support tickets, assisting with integration work while onboarding customers, and providing timely resolutions to technical issues reported by customers.

This position allows for 100% remote work, preferably in EST or GMT time.

About You:

  • Relevant experience in a technical support role, or related engineering role
  • Strong problem solving skills, easily adaptable to new situations, and eager to learn new technology
  • Excellent written and verbal communication skills
  • Experience with web technologies such as HTML, Javascript, CSS, and REST APIs
  • Experience working with command line tools
  • Track record of supporting customers with a SaaS or IaaS product is preferred

About The Role:

  • Respond to incoming support tickets related to technical questions, service incidents, and other issues in various support channels (ticketing system, chat, and more)
  • Provide top-class support to customers, in terms of service and software functionality, incident resolution, and configuration
  • Analyze customer codebases and service usage in order to provide insight and guidance into optimal usage of our service
  • Write code samples demonstrating the use of our APIs and SDKs 
  • Debug, validate, and escalate complex support issues to the wider engineering team
  • Work cross-functionally with engineering, sales, and product teams

imgix is building the future of visual media on the Internet. imgix operates the premier solution to deliver impactful, engaging, highly responsive and super fast imagery to eyeballs around the world. The service consists of a top-tier image delivery platform tightly coupled with imgix's proprietary, on-demand image processing pipeline. It provides customers with great design flexibility while reducing the engineering investment required to serve state-of-the-art visual media. imgix enables our customers to greatly increase the value of their imagery and get back to building awesome things.

Under normal circumstances we are located in downtown San Francisco, close to BART and Caltrain. With COVID, we are working remotely and will be remote-friendly going forward even after the pandemic is under control and we can return to the office. Employee benefits are comprehensive (401k, medical, dental and vision), perks are generous (catered lunches, paid rides home, the occasional team outing), vacation time is flexible, parental leave is available and highly encouraged, and salaries are commensurate with experience. We also provide engineers with anything they (reasonably) need to be effective in their work: funky keyboards, standing desks, and gear to develop on.

Apply Now

More about imgix

At imgix, we’re passionate about delivering the Internet’s best visual experiences by building the world’s largest distributed image-processing pipeline. The imgix service makes images on the Internet impactful, engaging, responsive, and super performant.

Learn more