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Join the Team

We're building the future of visual media.

Ownership

We all contribute to making imgix a great place to work and the best solution for our customers. Our employees strive to make a difference, and no one ever says “that's not my problem.

Make Your Mark

We’re a scrappy team responsible for serving billions of images every day. Every team member has the opportunity to deliver maximum impact.

Maximize Efficiency

We focus on reusing existing solutions and being efficient with our time. We want to spend most of our time working on our areas of expertise, not reinventing the wheel.

People First

Our team is our most valuable asset. We believe in hiring smart, driven people and empowering everyone to build the best products for our customers.

Account Executive

imgix is building the future of visual media on the Internet. imgix operates the premier solution to deliver impactful, engaging, highly responsive and super fast imagery to eyeballs around the world. The service consists of a top tier image delivery platform tightly coupled with imgix's proprietary, on-demand image processing pipeline. It provides customers with great design flexibility while reducing the engineering investment required to serve state-of-the-art visual media. imgix enables our customers to greatly increase the value of their imagery and get back to building awesome things.

We're looking for an Account Executive who will be responsible for creating and developing new customer relationships and introducing the imgix platform to new organizations. As the primary point of contact for new customers, your mission will be to develop strong customer relationships, set clear expectations for support and features and maintain clear lines of communication.

What you'll be doing: 

  • Create and develop a robust and predictable pipeline of new customer relationships
  • Overachieve on assigned revenue and new logo targets  
  • Identify and document customer goals and success metrics to facilitate long term account value and growth
  • Coordinate with internal partners to drive top line revenue growth by closing deals in line with company strategy
  • Log customer feature requests and communicate these to relevant members of the team
  • Track account developments in CRM system
  • Some travel may be required for client meetings (less than 10%)

What we're looking for:

  • 2-3 years experience in sales or sales support
  • Experience working with SaaS and B2B businesses
  • Experience with CRM systems (we use Salesforce), Word, and Excel
  • Ability to adapt easily to new situations and eagerness to learn/contribute
  • Excellent verbal and written communication skills
  • Willingness to travel

imgix is located in downtown San Francisco, close to BART, Caltrain and a really good sandwich place. We are currently working remotely during COVID-19, but would expect applicants for this role to slowly move back to work in San Francisco once it is safe.  Employee benefits are comprehensive (401k, medical, dental and vision), perks are generous (catered lunches, paid rides home, the occasional team outing), vacation time is flexible, parental leave is available and highly encouraged, and salaries are commensurate with experience. We also provide employees with anything (reasonably) necessary to be effective in their work: funky keyboards, standing desks, a desk cactus and maybe even a laptop. The troposphere is the limit.

If you'd like to help us build the future of visual media on the Internet, submit your resume / CV and cover letter for consideration. Principals only please. We look forward to hearing from you!

Apply Now

Account Manager

imgix is building the future of serving visual media on the Internet. We operate the premier solution for delivering impactful, engaging, highly responsive and super fast imagery to eyeballs around the world. Our service consists of a top tier image delivery & management platform tightly coupled with our proprietary, on-demand image processing pipeline. The design flexibility and engineering quality that imgix provides allows our customers to greatly increase the value of their imagery and build awesome things.

We're looking for an Account Manager to take over the relationship of a customer after it has been sold by an Account Executive.  You will be responsible for maintaining and growing your assigned accounts. As an Account Manager, you will be expected to manage communication, make technical recommendations, and identify ways to expand imgix. This is not purely a “renewals” role; you are not only expected to grow revenue but you need to have meaningful technical conversations that will provide value to our customers. 

What you'll be doing: 

  • Manage all post-sales operations which will require building relationships with customers, working closely with our sales engineers, support team, and finance team.
  • Provide in-depth account reviews to customers about how they currently use imgix, can improve with imgix, and communicate future product expansion
  • Retain and Upsell customer contracts for accounts that you are assigned. You are the ultimate owner of a customer relationship and are responsible for ensuring imgix meets their business’s needs
  • Act as an advocate for your customers at imgix; coordinate with internal partners regarding issues/needs from your customers
  • Track account and opportunity developments in CRM system (SFDC)
  • Some travel may be required for client meetings (less than 10%)

What we're looking for:

  • 2-3 years experience in Sales as an Account Manager, CSM, or Sales Engineer
  • Experience working with SaaS and B2B businesses
  • Experience with CRM systems (we use Salesforce) and Google tools (docs, sheets, slides)
  • Excellent verbal and written communication skills including experience making presentations to engineers and decision makers at enterprise level companies
  • Experience with images, CDNs, DAMs, and website performance not required, but strongly encouraged
  • Experience with Codepen and HTML a plus
  • Open to light travel for client meetings, conferences, etc.

imgix has an office located in downtown San Francisco. We are currently working remotely during COVID-19, if you live in the San Francisco area you will be able to return to this office in the future.  If you are applying for a remote role, there would not be an expectation for you to work in this office.  Employee benefits are comprehensive (401k, medical, dental and vision), perks are generous (catered lunches, paid rides home, the occasional team outing), vacation time is flexible, parental leave is available and highly encouraged, and salaries are commensurate with experience. We also provide employees with anything (reasonably) necessary to be effective in their work: funky keyboards, standing desks, a desk cactus and maybe even a laptop. The troposphere is the limit.

If you'd like to help us build the future of image serving on the Internet, submit your resume / CV and cover letter for consideration. Principals only please. We look forward to hearing from you!

Apply Now

More about imgix

At imgix, we’re passionate about delivering the Internet’s best visual experiences by building the world’s largest distributed image-processing pipeline. The imgix service makes images on the Internet impactful, engaging, responsive, and super performant.

Learn more